ogerx

We want to make sure you love your new products! However, because our products are instant digital downloads, all sales are final and we cannot accept returns, exchanges, or cancellations. 

All my products are created for personal use only. Reselling, redistribution, or commercial use without prior authorization is strictly prohibited. If you are interested in commercial rights, please contact us directly.

Download or File Issues

If you experience any technical issues with your files (such as a corrupted file, incorrect resolution, or an error during download), please email us at contact@support.ogerx.com with your order number and a screenshot of the issue. We will gladly troubleshoot the problem and make sure you get your high-quality wallpapers!

Refunds Policies

Digital Product Refund Policy

Because our products are digital assets that are delivered instantly upon purchase, they are strictly non-refundable. We cannot issue refunds, returns, or exchanges. Exceptions are only made if there is a verified technical error with the file itself that we cannot resolve for you.

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.ogerx.com. We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.